Privogrid Documentation

Installation

1. Download the installer

Download the Windows installer (Privogrid Browser Setup v1.6.2, about 240 MB):

⬇ Download for Windows

2. About the Windows SmartScreen prompt

Official SHA-256 checksum of the installer:

You can verify it in PowerShell with:

The full checksums file is published at SHA256SUMS.txt.

3. Install and sign in

1. Run the installer and follow the setup wizard (default options are fine for most users).
2. Launch Privogrid from the Start menu or desktop shortcut.
3. Create a free account (or sign in) and verify your email address.
4. You're ready — create your first profile.

System requirements

macOS and Linux: coming soon. Privogrid currently supports Windows only.

Creating your first profile

Each Privogrid profile is a fully isolated browser environment with its own fingerprint (canvas, WebGL, audio, fonts, screen), its own cookies and storage, and optionally its own proxy.

1. Open Privogrid and sign in to your account.
2. Click New Profile.
3. Give the profile a name you'll recognise (for example, the store or client it belongs to).
4. Optionally assign a proxy — see Proxy setup below.
5. A unique fingerprint is generated for the profile automatically. You don't need to configure anything.
6. Click Launch. A separate browser window opens with the profile's own identity.

Proxy setup

Privogrid supports HTTP, HTTPS and SOCKS5 proxies, configured per profile. Each profile can route through its own IP address.

Format

Enter your proxy in one of these formats:

Then select the proxy type (HTTP, HTTPS or SOCKS5) that matches what your provider gave you.

Testing your proxy

Use the built-in proxy test in the profile editor before launching. It checks that the proxy is reachable, that authentication works, and shows the external IP the profile will use.

Tips

• If your provider uses IP-whitelist authentication instead of username/password, make sure your current IP is whitelisted in the provider's dashboard.
• Pick a proxy located in the region that matches how you use the profile — the profile's timezone and language stay consistent with the proxy.
• One proxy per profile is the recommended setup for clean separation.

Cookie import & export Paid plans

On Basic and Pro plans you can move logged-in sessions between profiles and devices using JSON cookie files.

• Export: open the profile's menu and choose Export cookies. Privogrid saves the profile's cookies as a JSON file.
• Import: in the target profile, choose Import cookies and select the JSON file.

Backup & restore

Encrypted profile export / import

You can export a full profile (settings, fingerprint, cookies, storage) as an encrypted backup file, and import it later on the same or another machine. Keep backup files somewhere safe — they contain your logged-in sessions.

Cloud sync Paid plans

On Basic and Pro plans, profiles are synced to the cloud with AES-256 encryption. Sign in on any computer and your profiles are exactly where you left them.

On the Free plan, cloud sync is not included — your profiles live only on the one PC your account is locked to, so we recommend making regular encrypted exports as backups.

Billing & subscriptions

• Upgrading: sign in to your dashboard and choose a plan under Billing. Your new limits apply immediately.
• Payment methods: credit and debit cards via Stripe (going live shortly). Cryptocurrency payments are planned.
• Refunds: every first purchase is covered by our 7-day money-back guarantee — see the Refund Policy.
• Cancelling: cancel anytime from the dashboard; your plan stays active until the end of the paid period.

Updates

Privogrid is moving to automatic updates — the groundwork shipped in v1.3.1 and auto-update will be enabled for everyone shortly.

Until then, updating is manual: download the latest installer from the website and run it over your existing installation. Your account, profiles and settings are preserved.

See what's new in each version on the changelog.

Uninstall

1. Close Privogrid completely.
2. Open Windows Settings → Apps → Installed apps.
3. Find Privogrid Browser, click it and choose Uninstall.

Troubleshooting

"I can't sign in on a second computer" (Free plan)

The Free plan is locked to one PC. To use Privogrid on a different computer, either keep using your original PC, or upgrade to Basic or Pro (usable on any PC). If you replaced your computer, you can deactivate the old device from your dashboard using device deactivation.

Proxy errors

• Run the built-in proxy test in the profile editor — it tells you whether the proxy is reachable and whether authentication succeeded.
• Double-check the format: user:pass@ip:port, and make sure the proxy type (HTTP/HTTPS/SOCKS5) matches your provider's specification.
• If your provider uses IP-whitelist authentication, confirm your current IP is whitelisted.
• Some proxies expire or have bandwidth limits — verify the proxy is still active in your provider's dashboard.

Antivirus false positives

While our code-signing certificate is pending, some antivirus products may flag the installer as unknown software. This is a reputation-based warning, not a detection of anything harmful. Verify the installer against the official SHA-256 checksum, and add an exception in your antivirus if needed. Publisher verification is in progress and these warnings will disappear once it completes.

Still stuck?

Email [email protected] with a description of the problem, your Windows version and (if relevant) a screenshot. We reply within 24–48 hours. See the Support page for all contact channels.